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Terrible management with extremely unprofessional and disrespectful staff. The owner is highly arrogant, rude, and completely uncooperative, showing zero concern for customers. This place feels absolutely deceptive and misleading, almost like a scam. Basic hospitality standards are ignored. The food quality is horrible, stale, and unsafe, and the toilets are filthy, smelly, and poorly maintained. Overall cleanliness is shocking. This establishment has no ethics, no hygiene, and no respect for customers’ time or money. If giving zero stars were an option, this place wouldn’t deserve even a single rating. I strongly advise everyone to stay away.
Utsav Sabhagruh is located in the Lokmanya colony, Kothrud near Vanaz Metro station. The Sabhagruh means hall is quite big and has four floors. The ground floor is for lunch/ dinner, the first floor Ganesh hall for function. The third and fourth floor also has similar arrangements like one floor for function and the other for lunch/dinner. The hall size is small and 100 people can sit comfortably on chairs. So ideal, if your function has around 150 people. The catering is handled by Dingankar and the food quality and quantity is good. The taste is authentic Maharashtrian. The rooms provided for changing or keeping luggage are also adequate. The parking for four wheeler is sufficient for around 20 cars. Two wheelers can be parked under a tree inside premises. Overall good halls for family functions like birthday, engagement, Upanayan etc. The only thing you have to manage is keeping the timings in mind. For example the lunch is served till 3 PM and dinner upto 10 PM. The staff will remind you about this. Good one for our functions.
Absolutely pathetic place. The management is useless, the staff behaves like they’re doing customers a favor, and the owner is extremely arrogant and rude. There is zero professionalism and zero hospitality. The food is disgusting and unsafe, and the toilets are filthy beyond imagination. Hygiene clearly doesn’t exist here. This whole place feels like a complete rip-off and a waste of money. Honestly, it doesn’t deserve to be called a business. If there was a zero-star option, this place would earn it easily.
Extremely bad experience. The hall staff and the hotel manager both lack basic manners and professionalism. They only do exactly what is mentioned and strictly within the given time nothing more. There is absolutely no sense of humanity. Even if there is a medical emergency at night, their response is, It’s already night, we can’t do anything. Instead of hosting an event here, it’s better to plan your wedding or function somewhere else.
Rating: 0 (if possible) Attended a 2-day wedding event here and it was an absolutely terrible experience. The management is highly inefficient and unprofessional. Washrooms and guest rooms were extremely dirty and poorly maintained. There are too many unnecessary restrictions that ruin the overall experience. Food quality was also very poor. Would strongly advise against choosing this place for any event.