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We had booked this caterer for our New Year’s Eve (31st December) celebration, which was a very important and special occasion for us. Unfortunately, the experience was extremely disappointing due to poor service quality and unprofessional behavior. Despite placing an order for unlimited food, several items ran out within the first 30 minutes of service. When we raised this concern, the owner responded in a very inappropriate and disrespectful manner in front of our society members, making remarks such as “people here eat too much,” which is completely unacceptable and unprofessional. Additionally, guests were made to wait 15–20 minutes even for basic items like Pav for Pav Bhaji. The explanation given was that the caterer was handling four different events at the same time. However, this is not the customer’s responsibility. Once full payment is accepted, it is the caterer’s duty to ensure adequate staffing, food quantity, and proper service, regardless of how many other orders they have taken. When we questioned these issues, instead of addressing them professionally, the owner became defensive and responded rudely in front of everyone. This reflects very poor management and lack of professionalism. Overall, this was a highly unsatisfactory experience, and the service did not meet even basic expectations. I strongly advise others to think carefully before booking this caterer, especially for important occasions.
We had a fantastic experience with our Sanskruti caterer! From start to finish, everything was handled with the utmost professionalism. He was punctual, well-prepared, and extremely understanding of our needs. One of the standout aspects was that we didn’t have to follow up even once about hot food — something that’s usually a common issue with other caterers. Everything was delivered on time, perfectly warm, and ready to serve. Highly recommend for anyone looking for reliable and high-quality catering service!
Not at all professional attitude and very bad experience. We had booked for new year eve celebration and had very few 5-6 main items including dessert in food menu which was finished in the middle itself and we had to wait for the next lot for a long time. When asked, the caterer's response was very rude and unprofessional stating people here eat a lot whereas he had committed for unlimited food. No one here is "bakasur" eating 100s of pav (pav bhaji) at a time!!! We can genuinely understand if food gets over but it's all about how you manage your customer and not disappoint them. Overall very bad and will not recommend this to anyone.
We recently booked Sanskruti Catering Service for our daughter’s birthday party, and they truly made the occasion special. The food was excellent and enjoyed by all our guests. The Bhindi Masala was the showstopper – everyone loved it! I usually avoid noodles, but this time they turned out to be the highlight of the menu. Guests kept complimenting us about how tasty they were. Every dish was well-prepared, flavorful, and served with great care.
I had placed an order with Sanskriti Catering Services on 31st December for Pav Bhaji, and unfortunately, the experience was very disappointing. The service quality was poor and the management was not organized at all. The food items got finished midway, and even ice cream was spilled, creating unnecessary inconvenience. Overall, it was a very disappointing experience. I would not recommend this catering service to anyone. Please avoid placing orders with them, as it may lead to inconvenience and disappointment.