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I donβt even wish to give 1 star. I had a very disappointing experience at Pix Boutique Camp, Pune. I purchased a dress from them and during the alteration and size adjustment process, my dress was completely ruined. They attempted to fix it six different times, but failed every single time. Each visit required me to travel 10 km, causing unnecessary stress, time loss, and inconvenience. While the staff members were polite, the manager and the owner were extremely arrogant, manipulative, and unwilling to take responsibility for the damage they caused. Despite clearly destroying the dress, they refused to refund my money or provide a satisfactory solution. I had been a loyal customer for the last 4 years, but this experience has completely changed my opinion. Customer loyalty clearly means nothing here. I would not recommend this boutique to anyone looking for professionalism, accountability, or ethical customer service.
High Street PIX is an absolute must-visit clothing store in Pune! The collection is super trendy, stylish, and perfect for anyone who loves keeping their fashion game strong. The quality of the clothes is excellent, and you get great value for money.
When walking on the streets of MG road I used to always pass by pix but never got a chance to visit it , but today for my sister's wedding shopping we came here with a hesitation of will we find even one dress! We ended up buying 6 dresses and all of them were different models! None of them were the same! The collection is amazing! There is everything available for all kinds and all ranges! Never have been happier with such collection! The staff is extremely talented, calm and helpful! It's a must visit place if you are looking for unique collection!
I have been buying from here for years and went there after a gap. Till the time the had no customers in the afternoon they were speaking well after that everything changed they din let use the trial room much and worst he when I questioned they din bother Even during pick up of the dress after alterations they din let try the dress quoting it was weekend inspite of requesting that I canβt come back and they were like even if you come from Mumbai we would do the same we never let try. No accommodation just rude behaviour seems things have gone into their heads. I am 100% never going back.
As a to be bride, its my personal experience so i can better suggest you not to purchase anything from this shop. They do not sell a well stitched and altered outfit. This can ruin your day and they will not do anything to further fix it. Please don't buy anything from here