DULHAN

Worst experience ever! I do not recommend this store at all. Before purchase, the staff behaves politely, but once the sale is done, their attitude completely changes — they become rude and unhelpful. The after-sales service is terrible, and they show no interest in resolving customer issues. The quality of the clothes is also disappointing compared to what they promise. Definitely not worth the money or the hassle.

had a fantastic experience at Dulhan! The staff was incredibly helpful and they have a beautiful selection of sarees. I found the perfect one for a family event and will definitely be returning. Highly recommend!

Extremely rude staff! We were essentially thrown out because we didn't like their designs. It seems they only care about customers who are ready to make a purchase; otherwise, they're dismissive and uninterested. It's shocking that a business in Pune operates like this.

Be aware when you shop at this place. Like the last comment mentioned - thugs of Lakshmi road, I too felt that after my visit to the store Got a defective saree with spots and stain, unfinished with loose threads hanging out of it. They don't give you refund, only exchange. The manager also insisted on rating the store right there at the billing counter which was uncomfortable The staff is very sweet and cunning. I brought 2 sarees from the store. As a normal practice the sarees were kept behind for finishing. After I got them back I noticed stains and spots on one of the silk saree. When I went back to the store I was told the black spots are because the saree is a 'pure' one. According to them it was totally normal and the spot on the blouse piece can be got rid of during stiching- this is the answer they give you. Although I was given an option to exchange (no refund) In all these years I've never heard that pure sarees'have spots !! Unfortunately, from their current stock I didn't like any other sarees so I requested for a refund as a credit note was not useful for me as I was visiting Pune for a short period. I understand that their policy is no refund but that info was not mentioned in their bill. So here I was stuck in a situation where either I buy any product from them or leave with a credit note. I then requested for a deduction in the current 'defective' piece as I felt helpless in that situation. The manager was very pushy and offered a reduction of 400 rs on the current defective product. After a lot of argument I was given a reduction of just 850 rs as the manager was not ready to budge at all!! Though the manager accepted the fault in product, his credit note was not useful for me. Also do you not check your product during your so called 'finishing' time? What if this was a gift ? If I didn't check the saree it would have sold for 8.5k! The attitude of the staff is so fake as well. Absolutely disgusting. Never visiting them again