Jiya by Veer Design Studio

I got my bridal dress made here and while it turned out okay, I was left very unhappy with the overall experience and outcome. I’m not from Bombay, so I had limited time to explore stores. I visited a few, and this one seemed nice — their staff was initially polite and the samples they showed looked good. Based on that, I trusted them and committed, paying nearly 2L. What followed was not at all what I expected. The finishing on my dress was not up to the mark. The store staff repeatedly blamed the fabric for every issue I raised. However, if the fabric was truly unsuitable, they should have been upfront during the consultation stage. I’ve since seen other dresses in the same fabric with flawless finishing, so that excuse simply doesn’t stand. They also got the veil wrong — it was a completely different shade of red compared to my dupatta. Again, they dismissed it as a fabric issue. Later, another designer confirmed it is absolutely possible to match colours. Customer service was equally frustrating. After I paid the advance, responses dropped to almost zero. The dress handover was very close to the wedding and I had no choice but to accept what was given. Any dissatisfaction was brushed aside as “fabric fault.” On top of that, they delivered my bridal dress in a cheap dry-cleaner-style bag — unthinkable for something of this value and not at all what you’d expect after spending such a significant amount. At the store, I also felt pressured to leave a 5-star review while I was still standing there, which was uncomfortable and unprofessional. It’s like they didn’t care about the actual experience. Yes, the dress looked nice in the end — but for the price paid, the details missed, the dismissive attitude, and the stressful trial experience, it was simply not worth it. Brides, if you want a smooth experience, attention to detail, and value for the money you’re paying, I would strongly recommend exploring other stores. They will be polite and convincing before the sale, but once you commit, expect little to no accountability. For nearly 2L, you deserve much better.

Got my Sangeet gown designed and stitched from here. Sumita Mam was very helpful throughout the process. She catered to our needs, paid attention to the customization, guided us through each step with patience. The staff here are very helpful as well. The helpers, the tailor, assistants as well.

My engagement gown was purchased from Jiya by Veer, and it was much more stunning than I had anticipated. I was very concerned because I had customized everything in terms of color and design. They dyed all of the stones and pearls to my specifications. Their entire crew is incredibly professional, and they have an excellent working style. They started working on my dress after preparing a swatch and receiving confirmation from me. They are highly competent individuals. When it came to the employees, everyone was extremely courteous and professional. Sumeeta aunty was in charge of my dress design. She is really amazing and exceptional at what she does. She had a clear understanding of what I needed. To make my gown more attractive, she suggested every imaginable color and style. She was quite thorough in her responses to my inquiries. She took excellent care of everything. They were prompt in delivering my gown. Tailoring part was taken care of by Usoof master. The dress fit well, which exceeded my expectations. It just suited me precisely the first time I tried it on, with no further adjustments needed. Every bride and her bridesmaids should visit this store. Their collections are just fantastic.

I ordered a beautiful banarasi lehenga with jardosi work blouse for a wedding in Mexico. I am based in USA. I contacted the studio online. Ms. Sumeeta got back to me reasonably fast. She provided details of payment that was effortless. She sent me a video with instructions to take detailed measurements. The lehenga and blouse fit me perfectly! Couldn't have asked for more. I got several compliments for this lehenga. The whole process from the time of contact to delivery to USA was less than 1 month. They used DHL for delivery. There was extra charge for delivery based on weight, roughly 7000 INR for me. There was a small extra charge for adding sleeves with the same jardosi work. Overall 5 stars for this perfect custom stitched lehenga. It came with bra cups for blouse, tie string and zip and clip on the lehenga at waist and clips on the back side of the blouse. It also had cancan for the lehenga. Thanks Ms. Sumeeta!