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Pathetic service , staff are highly untrained , unprofessional and not even able to do the right calculation for estimation. As a customer I would highly urge not to choose Kalyan ever. They just misguide their customers especially when it comes to openning an scheme. I have visited them and have purchased for a drop earring , have asked them to clean the jewellery before the handover , I was amazed to see the reaction of the staff when they said they do not have ultrasonic machine to clean the jewelry. Also at the welcoming part , no one was even bothering to greet the customer , they just judge them first and then serve them accordingly. I finalized my product 6-7 days back and just went after a week to have that , they took almost 2 hrs to close that bill with no clear justification on the invoice estimation. Even the cashier not able to explain me their calculation on the gold blocked rate. May be, when it comes to just buy gold, someone might prefer you guys but your service part is completely zero, staffs are talking so loudly among themselves like it was not a showroom rather a fish market. To all who read this , plz do not get fooled and enroll for the scheme. It's pathetic when it comes to maturity, they will misguide you forsure.πhighly pathetic and poor customer serviceπ
Not a good experience. Went for the second time to redeem a Gold scheme. Staff is not experienced. They are not well versed with the conditions of schemes. Also, not good in hospitality. No refreshment offered even after 1 hour. Heard them talking behind the back of other customers. Few got impatient while showing the pieces. Do read the conditions if you are going to buy there gold schemes.
The showroom is situated on Ayodhya Road at a vantage point. The approach is easy and convenient. Parking space is ample, where a visitor can safely and conveniently park their vehicle. The showroom is fairly big and spacious. The attending staff are polite and behave. They are properly dressed and gracefully carry themselves. The products are of precious metal which is a costly thing. Purchasing anything is beyond the scope of an average buyer who wants to purchase for the occasion of marriage. It needs no comment.
A professionalism you want with a brand, I saw it here yesterday. Aman Verma and Aarti was assisting us and their behaviour and attitude toward us is remarkable. We found good collection here and get the product of our choice. Very Decent atmosphere with skilled staff. Very Good !! π₯
Not a good experience, they took more than 2 hours for just billing, we got tired of asking them to do it as quick as possible, but very slow process