Loading wedding professionals...
Loading wedding professionals...
I had to give one star as there was no negative stats available. The staff lacks the basic courtesy. Any shop would like to have a good customer basis but this shop wants one time customer as after wards they cannot cater to any of the needs. At the time of lehenga making they will call for trails multiple times as they cannot rectify at one go. Even after multiple visit and showing them patience then also they will make as per you request. After if you want any alteration they will take 1 to 2 months time for any minor alteration so that customer does not give the product and the sales staff only laugh and pays least interest to customer urgency. One of the horrible store of Kolkata. Owner please take this seriously and if you have little empathy left please connect. The Kakurgachi store staff is more interested in their enjoyment of how to harass customers. This has not happened just with me but with many of my family members.
The store and the staff clearly fails on customer interaction and basic professionalism. They will just sell you and then there's no customer support at all. Recommend not to visit as the staff clearly lacks on attending to clients after a sale is made forget about alterations. High time to take clients seriously!!!
Experience was good however bad service. They say they will courier the product but donβt mention that the customer will have to bare the charges. This creates a lot of chaos and confusion. Staff hung up customerβs call on their face and donβt revert. Very rude & poor after service.
The store lacks staff with empathy and professionalism. This didn't seem like a showroom/boutique experience. While we bought few sarees from here they promised they will deliver. Upon delivery, we were charged extra. When we called the staff, they cut the phone while we were still talking (not once, twice but thrice). Felt very betrayed. Don't go if you're looking for an experience. The sarees collection, however, is good. Lehengas and gowns are not that good. Very, very bad staff!!
No dress deliverd is iron once they sell the product they we treat you as they are giving free service don't visit the store ever