Loading wedding professionals...
Loading wedding professionals...
We visited the brand-new “Milan Designs” on P T Usha Road today for bridal shopping, and I must say, I am beyond impressed. The store is beautifully spread across three floors, with a dedicated silk saree section on the first floor that is a dream for any bride-to-be. The collection is vast, featuring unique designs and patterns that you won't easily find in other textile shops in the city. The Interiors & Ambience: The interior design deserves a special mention. The warm tones of the marble, elegant tiling, and thoughtful lighting give the store a very sophisticated yet welcoming feel. Even the entrance is stunning with its elaborate floral decor. It truly feels like a premium shopping destination from the moment you step in. Exceptional Hygiene: One thing that really stood out—which speaks volumes about the management’s attention to detail—is the neatness of the washrooms on the second floor. They are maintained at a 5-star level, which is a rare and appreciated find in retail stores. Service & Pricing: The staff are incredibly professional and attentive without being intrusive. We also had the pleasure of meeting the owner, Ms. Sherly, whose passion for the brand is evident in every corner of the store. Price-wise, they cater to everyone, ranging from high-quality medium-budget options to ultra-premium luxury pieces. Photography isn’t encouraged inside, so I am adding only few taken from the walkways. But be assured that the collection and experience are well worth the visit. We are extremely satisfied with our purchase and will definitely be returning.
Coming all the way from Trivandrum, we had the absolute best experience selecting my wedding saree and other few sarees at Milan Design, PT Usha Road, Kochi. The collection was exquisite and every saree was stunning, elegant, and of exceptional quality. I couldn’t have asked for a more beautiful selection for such a special occasion. A heartfelt appreciation to staff Jincy for her outstanding assistance. She was incredibly patient, attentive, and gracious throughout our entire shopping journey. With a constant warm smile and remarkable dedication, she ensured we felt comfortable and confident in every choice we made. All the staffs were courteous and professional, creating a pleasant and positive atmosphere. A special mention to the owner, Sherly Ma’am whose humility and warmth deeply touched us. She interacted with us so kindly and genuinely, speaking with the simplicity and friendliness of a close acquaintance. That personal connection made the experience even more meaningful. We returned home with hearts overflowing with happiness. Truly unforgettable ✨
I am extremely happy with my wedding shopping experience at Milan Design. It was truly a wonderful and memorable experience for me. A very special thanks to Asha Shanil for her outstanding support and guidance throughout my wedding shopping. She was incredibly patient, attentive, and genuinely cared about helping me choose the perfect outfits. Her professionalism, warm attitude, and keen eye for detail made the entire experience so comfortable and stress-free. I am especially grateful to Asha for making this journey so beautiful and memorable. I would also like to thank Bindu for her kind assistance and support during the process. Both of them were very friendly and helpful. I highly recommend Milan Design, especially Asha Shanil, to anyone looking for the perfect wedding shopping experience!
I am writing to bring to your attention an unpleasant experience I recently had with your boutique’s customer service. Two days ago, I called your shop to place an order for upcoming events. I spoke with one of your staff members, who was polite on the first day. I requested that he send me some new saree collections so I could choose and get back to him. Since I am currently in the USA, the time difference makes communication a bit challenging, and I mentioned this clearly. However, to my surprise, your staff member deleted all the pictures he had sent me on WhatsApp. When I asked him why he did that, he simply said it was “the rule.” As the owner, I would like to understand whether this is truly a rule you have implemented in your shop. If so, it is extremely inconvenient for customers abroad who rely on WhatsApp messages due to time zone differences. Additionally, I kindly request that you guide your staff on how to treat customers appropriately. Losing even one customer can impact your business, and experiences like this make it difficult for me to recommend Milan’s customer service—especially to customers living overseas. I hope you will look into this matter and ensure a better experience for future customers. Thank you for your time. Sincerely Biji
Milan Design’s saree section is truly impressive. The collection is elegant, trendy, and suitable for all occasions—from daily wear to weddings and festive functions. The quality of the fabric, variety of designs, and rich color combinations really stand out. The staff are courteous, patient, and very helpful in suggesting sarees based on our preferences.