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I had an absolutely wonderful experience with Label M. I got five dresses designed for different wedding events of my daughter, and every single outfit turned out well. A big thank you to everyone behind the scenes at Label M for their hard work, patience, and dedication. A special mention to Priyanka and Karthika, who were absolutely incredible throughout the process. They listened to our ideas(even crazy ones π), offered various suggestions, and executed everything with perfection. There were delays but it was understandable during a busy wedding season and they offered home delivery as well. The compliments received for each dress were endless. My daughter was confident, comfortable, and beautiful in every single one. Thank you, Anu & Reshma for your Label M, for turning our vision into reality and for being a part of such a special chapter in our life π
I'm so happy that I chose label M for my wedding gown. I came in with an initial idea for the gown, and designers Karthika and Priyanka understood it fully and executed it much better with their suggestions. The service was great and overall experience was smooth. The gown looked absolutely dreamy in the pictures and everyone loved it. Thank you for making my day so special.
Stay away from here - If I could give zero stars to customer service I would. Beyond terrible experience with label M. I cried about my gown a week before my wedding. A dress that I had ordered and designed in May. No update till end of November and no progress pictures until a week before delivery date. The final dress was an ugly gown with no embroidery, terrible fitting and not even close to my reference image. When I brought up my issues with the team they blamed the customer and said it was done with my approval even though I had not seen my final dress shape or design until I went on my delivery date on 20th December . Reshma and her team are always first to blame the customer and take no ownership for their lack of effort. As a bride out of Kochi I had to run around to find another outfit a week before my wedding. I wouldnβt be surprised if they replied to my comment here to blame me again. Pictures are shared to back my review with time stamps on what I saw on 16th December with a delivery date of 20th Dec. If you donβt have the energy or time to fight and follow up please run away from this place or have a backup ready.
I had my bridal wedding gown designed by the LABELβM team just a few weeks before my wedding. I completely understood that it was a rush season, and even with the limited time, they handled everything so professionally. Without any complaints or delays, I received my gown on time. The gown turned out absolutely beautiful, exactly as I had hoped. The fitting, detailing, and overall finish were perfect. Thank you so much Neethu, and the LABELβM team for your dedication, patience, and hard work. I truly appreciate the effort you put in to make my special day even more memorable. πβ¨
Absolutely loved my experience with Label M β Designers Karthika and Priyanka! The wedding dress design and stitching were flawless, and the final outfit turned out even more beautiful than I imagined. They paid close attention to every small detail and were extremely patient and supportive throughout the entire process. I received so many compliments, and everyone loved the dress. Truly grateful for their creativity, professionalism, and dedication. Highly recommended! π€β¨