Loading wedding professionals...
Loading wedding professionals...
I had a terrible experience with Vasansi. I ordered 4 co-ord sets online, and to my shock, the items received were defective/damaged. When I contacted customer support, instead of owning up to the mistake, they flatly refused to refund my money. It is unethical to ship damaged products and then hide behind a "no refund" policy. I am now stuck with expensive clothes I cannot wear. Their quality control is non-existent, and their customer service is unhelpful. Save your money and shop elsewhere.
I had ordered a gown from their store in Jaipur in size M. At the time they only had size L but I was assured that a new piece would be made to order. However, what I received after a month was clearly a size L modified to size M - the skirt was wider than the gown. Despite multiple assurances by the store, the issue was not resolved. Finally, I was unable to wear it for the intended occasion. For such a big brand, this is absolutely unacceptable. Once the payment is made, it seems client service and product standards do not matter at all. Extremely disappointing experience —Will not be recommending it to anyone.
We recently visited Jaipur store to purchase lehengas and had a wonderful experience! The collection was absolutely stunning, with beautiful fabrics, and a wide range of styles to choose from. A special shoutout to Kailash ji and pinki for their exceptional customer service. They were patient, knowledgeable, and went above and beyond to help us find the perfect outfits. Their friendly attitude and attention to detail made the entire shopping experience smooth and enjoyable. Highly recommend this store to anyone looking for gorgeous lehengas and a truly delightful shopping experience in Delhi. 🙏
I purchased a lehenga from here, and they asked for some time for the finishing. But when I went to collect it, they couldn’t find it at first, and when they finally did, the finishing was not done properly. Even the loop wasn’t stitched, and the dori was not attached correctly.
I wish would give this store a negative rating. I visited Jaipur in person and made in store purchase . Receipt shared. I was promised a delivery. I made 50% advance and still after 3 weeks no sight of delivery. The worst part is none of the number mentioned in receipt or on site works. No one picks up from their end. It's just a generic voice call support. Do Not buy from this store. Seems like some rich guy's shop who just doesn't give two hoots about customer communication or service. @Vasansi if there is one single responsible person in your team , at least call the customer to communicate the details and status of delivery.