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I had the pleasure of requesting a few jewelry pieces from GK Ratnam. I am from Chennai and had wanted to have in my possession a few pieces of authentic handmade 'Thappa' jewelry. That was when I came across the GK Ratnam website and was impressed with their site presentation right away. My decision to place an order for a few items of jewelry that I chose was promptly assisted by Mr. Pulkit Malpani. He was very polite and extremely professional in updating me with videos and photos of the piece of jewelry as soon as it was made and ready. Their prompt delivery and wonderful customer service are par excellence. I have to admit their jewelry is exquisite and handcrafted so thoroughly. Just Amazing!!! I urge anyone looking for exquisitely crafted jewelry at a reasonable price, to kindly try buying a few from GK Ratnam. You will be awed.
I bought this set for a wedding in India and absolutely love the product but more than that the service. Pulkit, the owner, created one of the customer service experiences I have had. I ordered the set from the US, paid a small advance for him to initiate the order, customized it, saw the final product before making the full payment. I would give them a 11/10… will come back for more!!!!
Ordered for the Sonam Kapoor style Cannes nath in gold and polki; they made it exactly as per the image I shared as a design reference and the quality and finish are great! Mr.Pulkit was kind and prompt and they delivered my nath very quickly and safely . Very happy with the service and product that is also hallmarked and well priced. Thank you so much !
Highly recommend GK Ratnam for all your jewellery needs. All their products are very exquisite and show utmost craftsmanship. Though I was skeptical about ordering online but they showed complete transparency with the certification, details and invoice. Their on-time delivery is also praiseworthy!
It was a pleasant experience buying from G K Ratnam. Even though I have purchased all the way from Canada it felt like I was buying face to face from my own jeweller. Mr. Pulkit was extremely helpful in answering all my questions, showing pictures and videos of the items before placing the order and after the finished products were ready. He was always open and enthusiastic about all the customisation and editing I requested. The final products looked even more beautiful face to face. The secure packaging, detailed description of the products in the receipt and attention to details is worth mentioning too. Everything was super professional and easy. I'm glad that I can depend on and trust G K Ratnam 100% in buying Indian diamond jewellery all the way from Canada.