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MEGHA IS SUCH A SWEETHEART!!! Visited the store yesterday and had a wonderful experience with her. She was extremely kind, attentive, and genuinely understanding of the fact that when customers are making a significant investment, they want to explore multiple options before deciding. I’ve rarely come across someone so patient and accommodating. Absolutely adore her for that! Her suggestions were spot-on too. Definitely recommend visiting the store and checking out their collection!
My friends and I went there 3 days before our friend's wedding to buy outfits. They have the most beautiful collection of lehengas, some sharara and dresses. The staff understood our demands and were really helpful, and found us the most beautiful pieces. They also arranged alterations very fast so that our outfits would be ready before the wedding. We will pick them up this evening. However, just know that this quality and service come at a (high) price.
From the breathtaking hand-embroidery to the rich, authentic fabrics, this couture house defines luxury. Their collection seamlessly blends timeless Indian heritage with modern silhouettes, making every piece a work of art. The personalized service is equally exceptional, ensuring a seamless, royal experience. Thank you so much for helping me finding me my perfect dress!!
I visited Kalanya for the first time last year and was truly impressed with their stunning collection! After exploring several shops in Bhopal and Indore for my wedding lehenga, I finally found the perfect one here. They not only ensured timely delivery of my lehenga to their Bhopal branch but also took care of all the specifications and fitting beautifully. Truly impressed with both their collection and service. Highly recommended!
I had a very unsatisfactory experience as a customer. The staff members were exceptionally polite and humble prior to my purchase, but their demeanor changed significantly to being quite rude after the transaction was completed. Before the purchase, it seemed as though anything was possible, but just two days before the scheduled delivery, they began to offer various excuses. Furthermore, despite paying a substantial amount, the lehenga bag provided was of very poor quality, contrary to an earlier mention that it would be a leather bag. The alteration work on the blouse was also terrible and of very substandard quality. Since the item was sent via courier, it was not possible to visit the store in person to address these issues. Overall, it was a very negative experience with poor service.