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Extremely disappointed with the service and handling by this wedding card printing shop. We spent 3-4 hours at the store finalizing the design of our wedding cards, and made it very clear to the owner that we wanted the cards printed in a lighter tone. He agreed and assured us it could be done. We made the payment in half. However, when we received the printed cards, they were in a much darker tone than what was discussed and approved. Upon raising the issue, the owner backtracked and said he cannot guarantee the printing quality—something that should have been communicated clearly before taking the order and the payment, not after delivering the wrong product. What was worse was his rude behavior and lack of accountability. Instead of offering a solution or fix, he simply told us to cancel the order—knowing well that we were on a tight schedule and didn’t have time to go elsewhere. The lady staff also seemed more focused on covering up the mistake than helping resolve it. If a business can’t stand behind the quality of their work, they shouldn’t be in this line of service—especially for something as important and time-sensitive as wedding invitations. Very poor customer service, irresponsible attitude, and completely unprofessional handling of the issue. Would not recommend.
They have an exhaustive collection of wedding cards starting from INR 12 to max. Very neatly maintained store with enough seating. The staff here is very friendly and attentive. They suggested us the best based on our requirement. Best thing about this place is they have dedicated parking area.
Had a highly disappointing and disheartening service here. The owner is very rude. When their editor was not able to do the job as required, I requested for a refund to which I was told to pay the editing charges. I do not understand how I’m supposed to pay for something that is not even delivered to me. In fact, I did most of the editing work myself and sent it to the editor. Very bad customer service. I hope you treat future customers politely.
They have cards at reasonable prices, good printing quality, super fast delivery on agreed upon time
Very excellent designing works