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I am extremely angry and disappointed with the irresponsible service at The Chennai Silks. I missed a package on November 10, and from that day onwards I have been calling them every single day. Not once have they given a proper update. All they do is make empty promises β first they said they would courier it, then they asked me to pay for it, and still nothing has been done. Now they suddenly demand a letter, but when I asked for the format, they completely ignore my messages and calls. This level of carelessness, negligence, and zero accountability is unacceptable. They clearly do not respect their customersβ time or money. I will never trust their service again if this is how they treat people. Thu,4 DEC Finally, after 24 long days, I received my courier safely. The waiting time was extremely frustrating, and getting proper updates was very difficult. the package reached without damage, but the delay was unacceptable. Please improve your service and give customers timely responses.β
I had best experience. While purchasing, staff has confusion of our choice and we were not satisfied. We don't have much time at the same time we have to purchase a lot. We are from Mumbai and we don't have much time to spend on that day. One of their staff Mr. Arun was noticing this and he came for our help purchasing lungi, towels, nighty, silver etc. He voluntarily took us each and every place and assured the work is done in time and smoothly. 100% customer satisfaction. He himself done such work like getting things from delivery counter and even personal bags from front counter. Never experienced such a helpful person who does his duty with love and affection rather than only working for salary. Such staff is really an asset for any company they are working. Such sincere person should give a higher position so as to manage and educate the staff how to handle customers. Even he has provided filter coffee. Definitely we will visit Chennai silk whenever we want to purchase just for Arun. He is a positive energy person of good will. I have purchased earlier from kumaran silks, sreedevi etc and never experienced such a great staff. May God bless him.
Very good shopping experience at Chennai Silks. Spoilt for choice. Comfortable shopping with cool air conditioning. Not just textile materials but also jewellery available. Mr Arun (pictured) is of of the customer relationship managers in Chennai Silks with excellent english. Please look for him to have one of the best shopping experience and valuable guidance in selecting textile materials. He really makes you feel comfortable with his excellent customer service.
Famous cloth store situated at Cross Cut Road, Gandhipuram, Kovai.Spread across different floors, each floor has exclusive collections for gents, kids and ladies.Courteous and polite staff to help you choose the right picks suitable to your pocket.Njoyed the shopping experience in this fully airconditioned multistoried dress shopping world.
Great famous Textile shop at cross cut road, Gandhipuram, Coimbatore. There are lots of dress material for customers suitable for different budget. The staffs are helpful and friendly.