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This hall is highly mismanaged and definitely not worth the money they charge. The first impression itself is disappointing β the entrance gate is very small and blocked by tree branches, making it look shabby and unwelcoming. For the price they demand, you would expect at least a properly maintained entryway, but it feels neglected. The manager is extremely unprofessional and does not even have basic manners or courtesy while speaking to customers. Instead of being helpful and respectful, the attitude shown was rude and dismissive, which sets a very bad tone for anyone planning an event here. Inside the hall, the place looks like it hasnβt been cleaned or polished in a long time. The overall maintenance is poor, with dusty corners, dull interiors, and a lack of proper upkeep. For such high charges, the facilities offered are extremely basic, and the service is nowhere close to what is promised. Itβs clear that in the name of βTrust,β they are simply trying to make money without putting in the effort to provide a professional and quality experience. The combination of high costs, poor management, rude behavior, and badly maintained facilities makes this place a regretful choice for hosting any event. **Strongly not recommended β there are far better venues available for the same or even lower price.**
On 6 th June '25 , i 've attended the reception of my friend son 's wedding reception. Though i have attended few marriages earlier, i am reviewing it for 1 st time. Well situated in the heart of the city near mount road access to all parts of city. Very huge and grand looking. Spacious and well decorated, plenty of parking place available. Good spacious dining hall. Rest rooms may not be sufficient if the hall is full. Maintenance of rest rooms to be improved.
Approach can be a bit confusing based on the traffic route. Parking is plentiful with the premise and Wheelchair accessible entry. Well maintained facilities for a old wedding space. Stage is large, ideal for larger groups.
I had a bad experience in the muthiyah mall, no cleaning , no fregrance , nasty flooring, and for simple decoration they taking to much of cost but not done anything properly. I request to maintain the mall, near and clean properly because we are middle class people we can't afford much things. We are living in simple life.
Nice hall. Well maintained