Kancheepuram Varamahalakshmi Silks - T Nagar

Good collections and the staffs were very patient & customer friendly.

Islam demonstrates strong product knowledge in saree selection and provides recommendations that align well with customer preferences. He is also patient in his interactions.

Excellent service by staff. Kudos to the staff who are very courteous especially Abdul and Saree fitting staff Puja. One aspect I want to mention here is that the manager/supervisor (who was in the billing counter) needs to improve on customer communication. Varamahalakshmi sent an sms offering a discount. When we claimed, he said there is a technical glitch and asked us to wait. It was almost 30minutes and he didn’t turn up. When we went and asked him and he was neither courteous nor shown a minimum apologetic tone and kept on saying that their IT team is not responding. Request Varamahalakshmi to give more training to “managers” on soft skills and be more courteous to customers

I had a wonderful experience at Mahalakshmi Shop while purchasing my lengha. I also opted for their stitching service with Manju, and she was truly exceptional. She is incredibly kind, humble, and attentive to every detail. She communicates clearly and speaks very good English, which made the whole process smooth and comfortable. The final stitching came out beautifully, and her professionalism really stood out. I’m very happy with the service and highly recommend Manju for anyone looking for perfect fitting and a pleasant experience.