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Customer Reviews (5)
Harry Singh
very bad arrogant owner. pathetic response when she delivered a different color- saying you are justba customer take your money back!! NOT RECOMMENDED
2 months ago
Prab Hayre
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very bad arrogant owner. pathetic response when she delivered a different color- saying you are justba customer take your money back!! NOT RECOMMENDED
I originally ordered my wedding lehenga after seeing it on Instagram and confirming everything over a video call. Despite being over 1,000 miles away in the UK, I had the smoothest experience with White Lily. My lehenga is absolutely gorgeous, the hand embroidery is flawless, and the fit was unbelievable. UK brides, a trip to Chandigarh to buy a White Lily wedding outfit is so worth it; no one in the UK is doing work at this level. My mum also ordered a piece for our Jago function, and once again, the embroidery was stunning, the fit was perfect and she didn’t even need to travel to India. We will definitely be going back. Huge thank you to Navneet and Neha for making everything so easy!
DO NOT go there unless you want to get your wedding dress the night before. They charge triple the price for a suit, and there's no customer service. Navneet, please take some customer service classes and try to provide good customer service instead of just being money-minded. I especially request to all the NRIs don't trust this place and place your orders with them because they will NOT deliver on their promises.
An amazing shopping experience. I was looking for my bridal outfit. After endless search I visited White Lily. The designer custom made my outfit which was beyond my expectations. She was patient and cooperative. The delivery was timely. Couldn’t have asked for a better experience.
This is very disappointing We called yesterday as we had scheduled a video-call. Horrible customer service and the lady in charge of the store is incredibly rude and doesn’t look like she wants to do her job if you want to find a dress for any occasion or not from India this is definitely not the place to go or video-call them The lady informs us that there is no any dress available while the store is full What service is this ?
