Sham Jewellers

Visited Sham Jewellers with my family and our 11-month-old baby. We met the founder, Mr. Harinder Singh, who was very humble and welcoming. Richa ma’am (hope I got her name right) assisted us, and she was truly a gem. She handled everything so professionally and made us feel comfortable throughout our visit. Even when I politely refused tea and snacks, she still brought everything for us with a smile — that gesture alone says a lot about their hospitality. Unfortunately, my infant suddenly got sick and threw up in the store. While the main staff remained very cooperative and understanding, the housekeeping staff’s reaction was disappointing. As a father, that moment really hurt. Kids fall sick — it’s natural. I’d strongly recommend Mr. Harinder Singh to address this issue seriously. Despite that one incident, we’ve been regular clients since 2017, and our overall experience was still very good. The service, the behavior, and the jewelry collection — all are top-notch. We’ll definitely be visiting again.

Not a pleasant experience at the sham jewellers diamond section. The staff guy Mohit(don’t recall his full name) was super rude and arrogant, never seen such staff at sham mall in so many years of shopping. This is not how you should treat the customers. Felt like they only treat customers who buy big jewellery. Apart from this, all the staff here in diamond or in gold section are always welcoming and brings up lot of designs to choose from. One such bad experience can affect the shopping experience completely.

I think Sham Jewellers should first train the staff they have employed here. The staff here is absolutely ignorant and don't even know the value of customers, the basic business ethic of any business. I would suggest people of Chandigarh to buy gold from other reputed showrooms instead of wasting their time here.

Today on 14/10/2025, I had the worst experience while visiting sham jewellers at around 7:20pm with my wife and my 4yo son. We came all the way from Kharar. This place was recommended by one of my friend so I came here to buy Silver bracelet for my Niece and gold bracelet for my sister who are going to visit us from Australia. We went on 1st floor silver section. It was rushy so we were asked to wait. We waited for 20+ minutes and then got a seat. After 5 minutes, a male employee came and we told him we want to a silver bracelet for my 12 year old Niece. He straight away told us they don't have any bracelet and changed his statement that they have bracelets but he isn't interested in showing us the bracelets because this is season time and he doesn't want to waste his time on showing small bracelets to us. and told me to come after diwali. I wanted to slap that person for wasting my time but I had to hold my anger in front of my child. The employee was rude, unprofessional and mannerless. Owners should train the employees better.. I am Never coming back and will tell all friends and followers about my bad experience with Sham Jewellers.