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The above was purchased from SENCO Chandigarh and has actually remained unused till date. Yet, today when we opened the box, we saw dark patches develop at few places. We are really worried about the genuineness of the gold being sold at SENCO Chandigarh
Supportive staff.. explain in details. They listen and understand your requirement followed by displaying several units to choose from. Thank you
I literally kept lots of patience to not write any review but they challenged my patience again n again. so this starts when i purchased a diamond bracelet from senco chandigarh sector 17 in october 2023 i was assisted by Ms.Harman who is a manager of that store i got that bracelet and i have asked that can i wear it on regular basis and they were like mam aap” hmesha pehniye kuchh bhi kijiye kuchh nhi hoga hmara diamond certified diamond h kabhi koi problem aajtk nhi aae agar kuchh hoga hm aapko repair karwa k denge “ these beautiful words by Ms. harman.. after few months 7-8 months 1 diamond fell from the bracelet and i called them they were like mam nhi nhi aisa to hi nhi skta kuchh aapse hua hoga which some how i agreed may be i didn’t notice and it just fell .. after 5-6 days again 1 diamond fell an i called them they were like mam aap aajao hm dekhte h aisa kuchh kabhi complain aya nhi h…and i was having a kitty scheme also in senco but i was so disappointed with my my bracelet i asked them to stop my kitty and give my refund for that also they harassed me a lot almost for 1.5 months and than they refunded my money..because i have shifted the city i couldn’t go to the senco in chandigarh for my bracelet..than i sent my bracelet to senco south ex delhi..they said mam we will see how that diamond fell than will update you to update me they took 15 days … after that i kept calling them they said mam will repair but diamond cost you have to pay.. for that also i agreed ..to repair my bracelet they took 1 month and they were not even updating.. i was the one who was calling them again again and they were like mam aapko 2 min me update krte h 5 min me update krte hain but they were not..after thousand calls they were like mam apka bracelet aagya h aap rcv kr lijiyega and it took 1 month a man who was talking to me for that his name was Mr.Pankaj ,i received my bracelet on 7th november 2024 and they charged me 1700rs today is 11th november its just 4 days i received my bracelet and i noticed again 2 diamonds are missing..now i can’t take it anymore…. it took a while to write this.. i request everyone do not buy anything from this store these people are lier they don’t value customer’s money and i am 100% sure they are fooling people by selling fake diamond.. and some legal action should be taken for them, they fooled me they gonna fool you as well.and this time i am not going to spare them.
Customer service was great, Priya mam and sandeep sir were very patiently attended us.. Thank you all staff for their support.. Happy visiting.. ☺️☺️
Absolutely love this place! The atmosphere is welcoming, the staff is super helpful, and they truly care about their customers
