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Absolutely Disappointing Experience – Avoid if You Value Your Time and Money I had one of the most frustrating experiences at this boutique, and I feel it’s important to warn others before they make the same mistake. 1. Owner Avoids Direct Communication – When it came to finalizing the price, the staff told me the owner would decide. But when the time came, the owner refused to speak with me, leaving the staff clueless and unable to negotiate properly. If the owner doesn't want to engage with customers, why even mention it in the first place? 2. Zero Customer Satisfaction – When I pointed out my dissatisfaction with the fit/design, instead of addressing the issue, I was told that I don’t "have the habit of wearing this kind of dress" – as if it was my fault for not appreciating poor craftsmanship. Dismissing customer concerns in such a condescending way is beyond unprofessional. 3. No Priority Once Payment is Made – They are all smiles and attention until you pay. After that, you're made to wait endlessly while they prioritize new paying customers. Alterations, follow-ups – everything takes a backseat, no matter how long you've been waiting. 4. Inconsistent Pricing – The staff and owner clearly don’t communicate. I was told one price by the staff, only for the owner to say later that I was “undercharged” and should have been billed more. What kind of business operates like this? Pricing feels arbitrary, and it seems like they’ll charge extra if they think they can get away with it. Final Thoughts: If you’re looking for a boutique that values its customers and stands by its work, this is not the place. I regret spending my money here, and I strongly advise others to think twice before trusting them with anything important.
It is a good place to shop for dress for all occasions. The staff is really welcoming and this has lot of collections. It was a great surprise to know that they are ready to ship our order to anywhere in the world. I strongly recommend Navyata Bridal Collection. God Bless.
Nice collection and polite, friendly and courteous staff. Variety of bridal sarees. Worth a visit.
Wow, what a selection. Very supportive staff, they also give their suggestions and recommendations which is helpful for customers. Reasonable prices. I would appreciate if they can do alterations on the spot. I really recommend this Navyata Bridal Collections. See you again.
Navyata is an exquisite bridal and grand event attire boutique that mesmerizes it’s shoppers’ experience by virtue of their ambience, design collection, finesse and top notch service. The staff and the leadership is both service minded and well informed. What a wondrous store!