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I wish there was an option of giving 0 or negative stars. I went with my better half looking for a lehenga kept on one of the manequines. The shop owner's behavior and even the staff's behaviour was highly umprofessional and rude. I dont know how they are runninng such a businness where customer relationships should be one of their key priorities. We initially thought of actually purchasing from here but I swear now I feel like recommending every person I know to never visit this shop ever. The owner (rude person) should learn the concept of Net Promoter Score.
Unfortunately, my experience at this shop was disappointing. The owner was very rude and unprofessional during my visit, which made the entire interaction uncomfortable. Customer service is an important part of any business, and I hope this is something that can be improved in the future.
I had an absolutely wonderful experience at this store while shopping for my reception lehenga! From the moment I walked in, the service was excellent β the staff was attentive, friendly, and really helped me explore their beautiful and diverse collection. What truly sets this place apart, though, is their post-purchase service. Iβve been to several stores for my bridal shopping, and while most places are great during the purchase, very few maintain that level of service afterward. This store, however, went above and beyond. The blouse that came with my lehenga had a very deep neckline, and I requested them to raise it. Even after one round of alterations, it still felt too deep for my comfort β but they didnβt hesitate to work on it again. The final result was perfect! The alteration was done so beautifully that it doesn't even look like any extra fabric was added. On top of that, they couriered the finished piece to my place, making the whole process smooth and stress-free. Highly, highly recommend this store to all brides-to-be! Great designs, amazing service, and most importantly β they genuinely care about making sure you're happy, even after the sale.
Unique yet affordable collectionβ¦excellent staff.The guy who showed us clothes was very considerate about our choices and understands customers so well.They agreed to make customisations without any fuss. Amazing experience I hadππ―
Very fashionable n very reasonable clothes. Id like to bring to light some fake accounts on our family name that defame other businesses in bhopal. 1. We have no association with them and 2. Its a very poor act to defame and use harsh words for anyone in general... set aside doing it while u r pretending to be someone else. 3. I have had a personal experience at morni n i really like the clothes.