Pernia's Pop-Up Studio, Ahmedabad

Pernias has a great collection, yes it is pricey, but you r paying for intricate work, details . Their service is incredible. Snehlata Sharma went above and beyond. My son’s Fiancé wanted one particular dress, Snehlata helped me to get that dress, kept in touch with me and we actually bought that piece. Piece made by Ridhima Bhashim. Snehlata your job is incredible. You make everyone’s dream come true . Thanks . Will stay in touch with you.

We cannot thank Hemant enough for the incredible service he provided during our short notice wedding. From the moment we reached out, he was professional, calm, and reassuring - exactly what we needed in the middle of all the chaos. Hemant went above and beyond to make sure every detail was handled smoothly. His responsiveness, attention to detail, and genuine care truly stood out. Even with the tight timeline, he made everything feel effortless and perfectly organized. Thanks to his dedication and hard work, our special day turned out beautifully. If you’re looking for someone reliable, skilled, and wonderfully supportive, we highly recommend Hemant. He turned a stressful situation into a wonderful experience, and we are incredibly grateful!

Be careful if you are ordering from the Ahmedabad store to a foreign location. I was measured for my outfit in Ahmedabad for shipping to the UK. It supposed to take 30 days. After numerous mishaps (size, colour of the fabrics, stains), I finally got my outfit...5 months later. The UK store were much better at dealing with the issues.

Absolutely terrible customer service experience from this company. we custom ordered two items 6 weeks in advance of our niece's wedding in Ahmedabad and neither one showed up on the promised date of the 22nd of October. We had spent an hour on zoom calls in September giving measurements, a local delivery address in India and specifying our flight arrival dates from the US. When no shipping confirmation was sent to us in early october, we contacted them and got the run around and got a bunch of lies - your item is stuck in the warehouse, your item is on a truck, your item will be there in two hours, your item is at the ahmedabad branch, your items will not arrive at all and, the most unexpected of all, can you meet us a random bus stop to pick it up from someone on the bus. When I pointed out how ridiculous it was to expect someone from overseas to find a random bus stop to meet a bus, the customer service agent actually hung up on me. Both items arrived late and neither was usable. The teal green suit for the Mehendi was the correct fit but it was a royal blue instead of the green. The dark blue western suit for the wedding arrived completely wrongly stitched. The jacket was too tight across the shoulders, and the pants were laughable. The ankles were so narrow that it was difficult to put them on and the waist was at least 8 inches too big. It looked like a clown suit. You can imagine the scramble in our family to find a suit jacket that was a passable fit for the bride's uncle to wear! We knew that we would need a custom fit and nothing off the rack would work which is why we used, and trusted, Pernias. The most frustrating part is that, even after taking the suit to the Ahmedabad branch, even after the salespeople took pictures of the ill fitting suit and sent it off to 'corporate', this company flatly refuses to refund the cost of the suit. We were offered a store credit - useless since the wedding was done and we don't wear indian outfits - and our final offer from them has been to alter the suit. The Ahmedabad store kept the suit and we have already left India and returned to the US and our basic opinion is that this is a middle man store at its worst. They claim to stock designer items but, unless you try on the items, do not order anything from them online or custom fit. We had also ordered directly from Sheetal Batra and all three of those outfits arrived when promised and were a perfect fit. My advice would be to order directly from the designers and not to deal with this unethical company. In response to the company's statement below : This is a nothing statement. I am still arguing with Zaheer from your company who is refusing to refund a penny. Actions speak louder than words.